The new standard
Petrol stations are going through big changes. This results in shifting customer needs, as well as changing revenue models. PumpWatch has been the security standard for over 5,000 petrol stations throughout Europe for 20 years. The new PumpWatch sets the bar even higher with advanced technology, a completely redesigned interface and smart modules. The world’s smartest data-driven CCTV system not only helps you to control and manage your business, it also helps you grow!
Save lots of time
Millions of images linked to historical and current data. An interface that helps you to derive the answers to your questions quickly and intuitively.
“Searching by event, transaction, employee or the colour of a car, will render answers in no time.”
“Cash register differences, errors in transactions, but also fraud, can be detected quickly. These things even become predictable.”
“Many more components can be managed remotely. This saves a lot of travel and man-hours per week.”
“The number of drivers leaving without paying will be reduced significantly. And if a fuel thieve still drives off, you don’t lose valuable time with it.”
More safety through active signalling
PumpWatch makes it possible to quickly perform routine checks on matters that you find critical.
In addition, the camera system itself can detect and report critical events.
“Are all safety rules being complied with? Are people smoking near the pump? What is the follow-up in the event of theft? Seeing is knowing!”
“You actively want to receive that one image of the customer who activated the emergency button, spilled fuel, or a fraudulent employee.”
“Before, you would be able to see what was wrong after the events, but now you get information that allows you to intervene immediately.”
Grip on all processes and transactions
In addition to monitoring the security situation at your petrol station, you will be given countless opportunities to monitor and innovate your petrol station.
“Filling up a car with the wrong fuel is now really a thing of the past.”
“You don't want waiting customers. Not at the pump and not in the shop. PumpWatch helps to avoid waiting times.”
“Never again a wrong price on the board. And you can immediately see that the fire extinguishers are set up in the right place.”
“A reorganisation of your shop improves customer experience and increases your turnover, without losing your grip on the operational process.”
Raise customer satisfaction
Spend less time on control and administration, and use the time saved to pay more attention to clients and hospitality.
“PumpWatch helps you to optimise the entire customer journey and shifts the focus to your role as a host or hostess.”
“A clean and well-lit area, topped-up paper towels, smoothies ready on time ... operational excellence 24 hours a day!”
“Automate whatever you can. However, hospitality cannot be automated, so you have to spend time on that.”
“If your employees used to be focused on their monitors, they can now focus on how they can help your customers.”
“Direct insight into the customers in front of you, to serve them even better.”
What is PumpWatch?
More than 5,000 petrol stations use PumpWatch
Modular expansion according to your situation
PumpWatch is the world's smartest data-driven CCTV system in the fuel market. Besides the most inviting and practical interface, PumpWatch offers numerous other customised expansion options. From security to operational excellence.
BigBrother, an innovation company
We help companies in the petrol station and retail market in the transition
of their business towards the customer needs of the future.